Not a chatbot. A keeper.
The keeper lives inside your business, not in a browser tab. It interviews your people, files what they say as facts, tells you who holds knowledge nobody else has, and answers when you ask. It knows a price list goes stale in months and a license renews once a year, so it comes back and re-checks on its own.
How it works.
Ten minutes to set up. Ten minutes per person. Nobody writes anything.
Five to ten minutes.
You explain your business and what the team looks like. The AI works out who to interview, and about what.
Email each person a link.
Ten minutes by voice, on their phone, about their own job. Nobody types anything. Memos and documents go in the same way.
What they say becomes facts.
Not a transcript dump. Facts, each with who said it and when, stored in your business's own archive.
Your Shopbook Score climbs.
One number for how much of your business is written down, graded from Fragile to Rock-Solid, and a list of what's still only in someone's head.
Then just ask it.
The book isn't a binder you go read. It's a place to talk to the AI about your business. Ask what happens if Karen is out. Ask it to write a process up as an SOP, draft a new hire's first week, or ask where the work gets stuck. It works from what your people actually said, cites the fact, and tells you honestly when something isn't in the book yet.
- Standard operating procedures
- Onboarding checklists
- How well each process actually works
- Vendor & equipment lists
- Handover packets
- Answers 24/7
"What happens if Karen is out during payroll week?"
Payroll runs Thursday from the QuickBooks export; Karen approves hours by Wednesday 4pm fact 41 · Karen W.. Miguel can run the export — he did it in March fact 58 · Miguel S.. Nobody else has approved hours, and the bank-file upload step isn't in the book yet. Want me to schedule ten minutes with Karen to back that up?
Answered from 75 facts · example"Write a first-week checklist for a new hire."
- Payroll paperwork to Karen before day one fact 41 · Karen W.
- Shadow Miguel for the first three days fact 27 · Miguel S.
- Dave does the 30-day check-in himself fact 12 · Dave K.
Drafted from 3 facts. Nobody's said what the new hire needs access to — want me to ask Karen?
Drafted document · exampleFor businesses that want to know.
You can't run what you can't see, and you can't hand off what only one person can see. Every business runs on the same seven things. Shopbook captures all seven, whatever you sell.
- SalesHow business comes in
- OperationsHow the work gets done
- FinanceHow money gets collected and controlled
- WorkforceWho does what, and what they know
- InfrastructureSystems, equipment, vendors, access
- ComplianceLicenses, insurance, obligations
- LeadershipThe owner's judgment and decisions
"In my consulting work I've watched everything from fast-scaling startups to companies trying to sell falter over one thing: uncaptured, unstructured knowledge."
Shopbook makes the company brain exist — and the AI keeps it current as your people and your processes change.
Priced by headcount. Nothing else.
Every plan gets everything. The only difference is how many people the AI interviews.
- Your own AI keeper
- Unlimited interviews, memos and 10-minute links
- Documents read into the book
- Shopbook Score + Needs a backup
- Ask the AI, any time
- Export every fact and transcript
- Your own AI keeper
- Unlimited interviews, memos and 10-minute links
- Documents read into the book
- Shopbook Score + Needs a backup
- Ask the AI, any time
- Export every fact and transcript
- Your own AI keeper
- Unlimited interviews, memos and 10-minute links
- Documents read into the book
- Shopbook Score + Needs a backup
- Ask the AI, any time
- Export every fact and transcript
Questions owners ask.
Will my people actually do the interviews?
Yes — because instead of typing, they just talk. A ten-minute link lands in their email or texts, they open it on their phone, the AI asks about their own job, and their part of the book exists. They approve their own facts before they count. It's that easy.
We have SOPs somewhere.
A binder from years ago, half a shared drive, and three people's heads. Drop the binder and the drive into Shopbook — the AI reads them into the book, flags where they contradict what your people say, and tells you what's still missing.
What happens when things change?
Every fact carries a shelf life by type. Prices and vendors age fast, processes slower, licenses on their renewal cycle. When a fact is due, the keeper re-asks the person who said it, in a couple of minutes. If nobody answers, the fact is marked stale and the score drops honestly, so what the book says is always what's true right now.
Won't the AI get it wrong?
It only files what someone said, and every fact names who said it. If it isn't in the book, it says so instead of guessing. The person who said it checks their facts first.
Is the interviewer a person?
No, and it says so. It's an AI that works for your business. Your people are the only source of what's in the book.
Who owns the book?
You do. Export every fact and every transcript at any time, including after you cancel.
Pick your headcount. We'll email when your spot opens.
No card today.
Facts and transcripts are yours to export. The AI writes only what your people said.
We'll email when your spot opens. Meanwhile, write down the three things only one person in your business knows how to do. That's the first interview.
One more, if you have a second — who writes things down today?